Return & Refunds Policy

Returns

If you wish to return an item, please contact us within 14 days of receiving your order. Returned items must be unworn, unused and in their original condition, with the original packaging and any included accessories.

How to Request a Return

To request a return, please contact us through our Contact Us page and provide your order details and reason for the return. We will provide you with the relevant return instructions.

Damaged or Incorrect Items

If your order arrives damaged, faulty or you receive an incorrect item, please contact us as soon as possible with your order details. We will review the issue and provide the appropriate assistance.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome. If your refund is approved, it will be processed to your original payment method. The time taken for the refund to appear may depend on your bank or payment provider.

Return Shipping

Return shipping arrangements and any applicable costs will be explained when your return request is approved. Where an item is faulty, damaged or incorrect, your statutory rights are not affected.

Exchanges

If you would like to exchange an eligible item, please contact us through our Contact Us page. Exchanges are subject to product availability.

Your Rights

Nothing in this policy affects your statutory rights under applicable UK consumer law.