Privacy Policy
Information We Collect
When you place an order, contact us, or use our website, we may collect information such as your name, billing and delivery address, email address, telephone number, order details and other information necessary to provide our services.
How We Use Your Information
We use your information to process and fulfil orders, arrange delivery, provide customer support, communicate with you about your purchases, improve our website and services, and meet our legal or regulatory obligations.
Payments
Payments are processed through the payment methods made available at checkout. We do not intentionally store complete payment card details on our website where payments are handled securely by third-party payment providers.
Cookies
Our website may use cookies and similar technologies to help the website function correctly, remember preferences, understand how visitors use the site and improve the shopping experience. Where required, you may be given options to manage your cookie preferences.
Sharing Your Information
We may share necessary information with trusted service providers, such as payment processors, delivery companies and website service providers, where this is required to process your order or operate our services. We do not sell your personal information.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing support and meeting applicable legal, accounting or regulatory requirements.
Data Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Your Rights
Depending on applicable UK data protection law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of your information, and certain rights to restrict or object to its processing.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact Us page.